On Point Aviation Parts & Services LLC

POLICIES

ON POINT AVIATION PARTS & SERVICES LLC

 

NEW PART RETURN POLICY

FOR YOUR BENEFIT WE HAVE ENCLOSED OUR RETURN POLICY AND EXCHANGE SALE AND CORE POLICY. IF IT BECOMES NECESSARY FOR YOU TO RETURN A COMPONENT PURCHASED FROM ON POINT AVIATION PARTS & SERVICES LLC, WE WILL BE ABLE TO RESPOND TO YOUR CLAIM MORE EFFICIENTLY IF YOU FOLLOW THESE GUIDELINES.

  • REQUESTS TO RETURN COMPONENTS MUST BE MADE WITHIN 30 DAYS FROM THE DATE OF SHIPMENT.
  • REPORTS OF SHORTAGES, OVERAGES, PART DAMAGES, OR PART DISCREPANCIES IN A SHIPMENT MUST BE MADE WITHIN 10 DAYS FROM THE INVOICE DATE.
  • NORMAL HANDLING CHARGES ARE 15% ($50.00 MINIMUM/$500.00 MAXIMUM PER LINE ITEM) ON STOCK ITEMS. ALL OTHER PARTS ARE SUBJECT TO THE VENDORS RESTOCKING CHARGES. ANY PART REMOVED FROM SEALED PROTECTIVE PACKAGING WILL ALSO INCUR A RECERTIFICATION FEE.
  • ALL RETURNS MUST HAVE PRIOR APPROVAL TO RETURN AND MUST REFERENCE THE PRE-APPROVED RA NUMBER. RETURNS WILL BE SHIPPED WITH ALL FREIGHT AND CUSTOM CHARGES PREPAID. ITEMS RECEIVED WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE DENIED & RETURNED TO THE CUSTOMER FREIGHT COLLECTION.
  • ORIGINAL DOCUMENTATION, WHICH INCLUDES ALL CAA/FAA AIRWORTHINESS DOCUMENTATION FURNISHED WITH ORIGINAL SHIPMENT, MUST ACCOMPANY THE PART OTHERWISE NO CREDIT WILL BE ISSUED.
  • PLEASE REUSE THE ORIGINAL PACKING MATERIAL/METHODS WHERE POSSIBLE.
  • LITERATURE ITEMS ARE NOT ACCEPTABLE FOR RETURN.
  • IT IS THE RESPONSIBILITY OF THE RECIPIENT TO NOTIFY THE CARRIER AND SUBMIT A FREIGHT CLAIM FOR ANY DAMAGE TO THE SHIPMENT. A COPY OF YOUR CLAIM AND/OR CORRESPONDENCE WITH THE CARRIER MUST BE SUBMITTED TO ON POINT AVIATION PARTS & SERVICES LLC.
  • STATICALLY SEALED ITEMS MUST BE RETURNED UNOPENED.

NEW PART RETURN & WARRANTY POLICY

FOR RETURN APPROVAL, PLEASE CONTACT ANY OF THE ON POINT AVIATION PARTS & SERVICES LLC CUSTOMER SERVICE REPRESENTATIVES.

 

EXCHANGE SALE AND CORE POLICY

  • CORE RETURNS ARE DUE WITHIN 14 DAYS DOMESTICALLY AND 21 DAYS INTERNATIONAL FROM THE DATE THE EXCHANGE UNIT WAS SHIPPED. UNLESS SPECIFIED OTHERWISE ON THE QUOTE AND INVOICE LATE RETURN OF A CORE UNIT WILL RESULT IN A LATE RETURN PENALTY OF A 2% DAILY CHARGE OF THE EXCHANGE BILLING. THIS CHARGE WILL INCUR DAILY UNTIL THE CORE UNIT IS RECEIVED. IF THE CORE UNIT HAS NOT BEEN RETURNED AFTER 60 DAYS FROM THE DATE OF SHIPMENT, THE CORE DEPOSIT WILL BE BILLED, AND THE SALE CONSIDERED OUTRIGHT. LATE RETURN FEES WILL STILL APPLY.
  • CORES MUST BE RETURNED WITH EITHER THE ON POINT AVIATION PARTS & SERVICES LLC VENDOR “CORE RETURN FORM” OR VENDOR CORE DOCUMENTATION FILLED OUT IN FULL. FAILURE TO PROVIDE SERVICE DATA INFORMATION CAN RESULT IN CORE REJECTION.
  • CORES RETURNED THAT ARE BEYOND ECONOMICAL REPAIR (BER), LACKING COMPLETED CORE TAGS, DAMAGED, DISASSEMBLED, OR NOT A LIKE PART NUMBER, CAN INCUR OVER AND ABOVE STANDARD OVERHAUL COST OR CORE REJECTION. REJECTED CORES WILL BE RETURNED TO THE CUSTOMER AT THEIR EXPENSE. ON POINT AVIATION PARTS & SERVICES LLC WILL NOT BE RESPONSIBLE FOR PARTS LOST OR DAMAGED DURING SHIPMENT.V
  • VENDOR CORE POLICIES SHALL SUPERSEDE ON POINT AVIATION PARTS & SERVICES LLC’S POLICY AS APPLICABLE.
  • IT IS THE RESPONSIBILITY OF THE CUSTOMER TO PROVIDE PROOF OF SHIPMENT AND DELIVERY FOR ANY OUTSTANDING CORES DUE.
    ALL UNITS CONTAINING FLUIDS SHOULD BE COMPLETELY DRAINED AND CAPPED TO PREVENT LEAKING DURING SHIPMENT AND MUST COMPLY WITH HAZARDOUS MATERIAL SHIPPING REGULATIONS.


CORE RETURN FORM

FOR CORE QUESTIONS OR ISSUES, PLEASE CONTACT ON POINT AVIATION PARTS & SERVICES LLC ROTABLE ADMINISTRATOR AT (786) 384-5795. ANY COLLECTED SHIPMENTS WILL BE REFUSED. CORES AND PART RETURNS ARE TO BE RETURNED PREPAID TO:

ON POINT AVIATION PARTS & SERVICES LLC
ATTN: RETURNS
7825 NW 29TH STREET, SUITE 121, MIAMI FL 33122

PART WARRANTY POLICY

  • ON POINT AVIATION PARTS & SERVICES LLC WILL, AT OUR DISCRETION, REPAIR, REPLACE, OR REFUND THE PURCHASE OF GOODS FOUND DEFECTIVE DURING THE WARRANTY PERIOD. ON POINT AVIATION PARTS & SERVICES LLC WILL WARRANT NEW, OVERHAULED, OR REPAIRED PARTS FOR A PERIOD OF 90 DAYS OR 150 HOURS, WHICHEVER COMES FIRST, FROM THE DATE OF SHIPMENT. ON POINT AVIATION PARTS & SERVICES LLC WILL HONOR ANY VENDOR(S) WARRANTIES THAT EXTEND BEYOND THAT OF ON POINT AVIATION PARTS & SERVICES LLC AND IS SUBJECT TO THAT VENDOR(S) WARRANTY POLICY. ALL WARRANTIES ARE SUBJECT TO FINAL APPROVAL PENDING INSPECTION AND ACCEPTANCE BY OUR VENDOR(S).
  • IN NO EVENT SHOULD ON POINT AVIATION PARTS & SERVICES LLC, INC BE LIABLE FOR CONSEQUENTIAL DAMAGES OR EXTRANEOUS DAMAGES RESULTING FROM THE FAILURE OF ANY UNIT SUPPLIED.
  • ON POINT AVIATION PARTS & SERVICES LLC RESERVES THE RIGHT TO REFUSE A WARRANTY IN THE CASE OF TAMPERING, NEGLIGENCE, MISUSE, ALTERATION, BREAKING OF VENDOR WARRANTY SEALS, MISHANDLING, OR ANY DAMAGE THAT OCCURS BECAUSE OF SHIPPING.
  • ON POINT AVIATION PARTS & SERVICES LLC RESERVES THE RIGHT TO PASS ALONG COSTS THAT MAY INCUR FROM THE VENDOR(S) FOR PRO-RATED WARRANTY OR ANY WARRANTY THAT IS DENIED.
  • ON POINT AVIATION PARTS & SERVICES LLC IS NOT RESPONSIBLE FOR ANY COST INCURRED, INCLUDING LABOR, FOR THE INSTALLATION OR REMOVAL OF A FAILED PART OR FREIGHT CHARGES.
  • ALL WARRANTY RETURNS MUST HAVE PRIOR APPROVAL AND MUST REFERENCE THE PRE-APPROVED RA NUMBER. A COMPLETE WARRANTY CLAIM FORM MUST BE FILLED OUT AND RETURNED WITH THE FAILED UNIT. ALL WARRANTY CLAIMS MUST BE MADE WITHIN 30 DAYS FROM THE DISCOVERY OF DEFECT. ANY PART RETURNED WITHOUT COMPLETE WARRANTY INFORMATION CAN BE DENIED WARRANTY IF REQUIRED INFORMATION IS NOT RECEIVED WITHIN THE 30 DAY TIME PERIOD.
  • IN CASES WHERE A WARRANTY EXCHANGE UNIT AS BEEN PROVIDED, THE WARRANTY WILL NOT EXTEND BEYOND THE ORIGINAL WARRANTY PERIOD IN QUESTION.

LIABILITY

 

A. NOTWITHSTANDING ANYTHING ELSE IN THE PURCHASE ORDER OR OTHERWISE, COMPANY SHALL NOT BE LIABLE TO CUSTOMER WITH RESPECT TO THE SUBJECT MATTER OF THE SALES TRANSACTION UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY AMOUNTS IN EXCESS IN THE AMOUNT CUSTOMER PAID TO COMPANY UNDER THE SALES TRANSACTION.

B. IN NO EVENT SHALL COMPANY BE LIABLE TO CUSTOMER FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE SALES TRANSACTION, WHETHER OR NOT COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

C. THE LIMITATIONS OF THIS LIABILITY SECTION WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR ANY LIMITED REMEDY PROVIDED HEREIN.

 

COMPLIANCE WITH ALL LAWS.

A. THE CUSTOMER GUARANTEES THAT ITS ACTIONS AND OMISSIONS ARE IN FULL COMPLIANCE WITH ALL RELEVANT LAWS, REGULATIONS, AND GOVERNMENT POLICIES, INCLUDING BUT NOT LIMITED TO THOSE RELATED TO AIRWORTHINESS AND EXPORT. CUSTOMERS AGREES TO DEFEND, HOLD HARMLESS, AND INDEMNIFY COMPANY FROM ANY CLAIMS THAT ARE CAUSED BY OR ATTRIBUTED TO NON-COMPLIANCE WITH THIS GUARANTEE. CUSTOMER AGREES TO PROMPTLY REIMBURSE COMPANY FOR ANY FEES, EXPENSES, FINES, PENALTIES OR OTHER COSTS (INCLUDING ATTORNEYS’ FEES, REASONABLY FORESEEABLE CONSEQUENTIAL AND INCIDENTAL DAMAGES, AND THE REASONABLE ECONOMIC EFFECT OF ANY INJUNCTIVE RELIEF) THAT ARE CAUSED BY OR ATTRIBUTED TO NON-COMPLIANCE WITH THIS GUARANTEE.

B. CUSTOMER UNDERSTANDS THAT ARTICLES PURCHASED FROM COMPANY MAY BE SUBJECT TO EXPORT CONTROLS UNDER THE LAWS OF THE UNITED STATES, INCLUDING BUT NOT LIMITED TO: (I) U.S. EXPORTS REGULATIONS GOVERNING THE EXPORT, TRANSFER, OR RE-EXPORT OF U.S. MANUFACTURED PRODUCTS, AND PRODUCTS CONTAINING U.S. COMPONENTS, SOFTWARE, OR TECHNOLOGY AS SET FORTH IN THE U.S. EXPORT ADMINISTRATION REGULATIONS (EAR), 15 C.F.R. §§ 772 ET SEQ.; (II) U.S. EXPORT REGULATIONS AND LAWS RESTRICTING U.S. COMPANIES AND THEIR FOREIGN AFFILIATES AND SUBSIDIARIES FROM DOING BUSINESS WITH CERTAIN EMBARGOED COUNTRIES AND ENTITIES AS SET FORTH IN THE U.S. FOREIGN ASSET CONTROL REGULATIONS (FACR), 31 C.F.R. §§500 ET SEQ.; AND (III) THE INTERNATIONAL TRAFFIC IN ARMS REGULATIONS, 22 C.F.R. §§ 120 ET SEQ. CUSTOMER AGREES, WARRANTS AND REPRESENTS THAT IT WILL NOT EXPORT OR RE-EXPORT ANY ARTICLE PURCHASED FROM COMPANY IN VIOLATION OF THE EXPORT LAWS OF THE UNITED STATES. CUSTOMER SHALL PROVIDE ANY AND ALL IMPORT AND EXPORT DOCUMENTS AS REQUESTED BY COMPANY IN ORDER TO COMPLY WITH THE REQUIREMENTS HEREIN. SHOULD CUSTOMER FAIL TO PROVIDE SUCH DOCUMENTS, COMPANY SHALL BE ENTITLED CANCEL THE ORDER.

C. IF THE CUSTOMER IS SUBJECT TO ANY US TREASURY DEPARTMENT RESTRICTION, DESIGNATION OR SANCTION, THEN CREDIT TERMS COMPANY CAN OFFER SHALL BE LIMITED ACCORDING TO THIS PARAGRAPH, AND THIS LIMITATION SHALL APPLY NOTWITHSTANDING ANY OTHER CONFLICTING LANGUAGE, EXCEPT THAT MORE RESTRICTIVE TERMS SHALL TAKE PRECEDENCE OVER THESE TERMS. A CUSTOMER SUBJECT TO THIS PARAGRAPH SHALL BE REQUIRED ON TO PAY ON A NET-5 PAYMENT TERM, AND THAT CUSTOMER GRANTS TO COMPANY A PURCHASE MONEY SECURITY INTEREST IN THE ARTICLES THAT CUSTOMER HAS PURCHASED FROM COMPANY.

 

U.S. AND INTERNATIONAL TRADE CONTROL LAWS AND REGULATIONS

 

U.S. AND INTERNATIONAL TRADE CONTROL LAWS AND REGULATIONS: BUYER WILL COMPLY WITH ALL APPLICABLE IMPORT, EXPORT, AND SANCTIONS STATUTES, LAWS, REGULATIONS, AND GUIDELINES OF THE UNITED STATES AND OF ANY JURISDICTION IN WHICH BUYER DOES BUSINESS, AND WITH ALL APPLICABLE EXPORT AND IMPORT LICENSES AND THEIR PROVISOS. BUYER SHALL NOT MAKE ANY DISPOSITIONS, RE-EXPORTS OR DIVERSION OF THE PRODUCTS OR SERVICES PROVIDED BY ON POINT AVIATION PARTS & SERVICES LLC EXCEPT AS UNITED STATES LAWS MAY EXPRESSLY PERMIT. ANY TRADE DATA EXCHANGED OR OBTAINED IS FOR REFERENCE ONLY AND IS NOT TO BE USED FOR CONDUCTING CUSTOMS BUSINESS AS DEFINED UNDER 19 CFR PART 111.

 

 ON POINT AVIATION PARTS & SERVICES LLC MAKES THIS DATA AVAILABLE FOR INFORMATIONAL PURPOSES ONLY. IT MAY NOT REFLECT THE MOST CURRENT LEGAL DEVELOPMENTS, AND ON POINT AVIATION PARTS & SERVICES LLC DOES NOT REPRESENT, WARRANT OR GUARANTEE THAT IT IS COMPLETE, ACCURATE OR UP TO DATE. 

 

THIS INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. THE INFORMATION IS NOT INTENDED TO CONSTITUTE LEGAL ADVICE. BUYER ACKNOWLEDGES THE EXPORT TRANSACTIONS FROM THE UNITED STATES THAT ARE ROUTED EXPORT TRANSACTIONS ARE AS DEFINED IN THE U.S. EXPORT ADMINISTRATION REGULATIONS, 15 C.F.R. § 772.1 AND FEDERAL TRADE REGULATIONS, 15 C.F.R. § 30.1(C). 

 

BUYER AS THE FOREIGN PARTY SHALL BE CONSIDERED THE FOREIGN PRINCIPAL PARTY IN INTEREST (FPPI) FOR THESE TRANSACTIONS, AND AS THE FPPI AUTHORIZES THEIR U.S. AGENT TO FACILITATE THE EXPORT OF ITEMS FROM THE UNITED STATES ON THE BUYER’S BEHALF AND PREPARE AND FILE THE ELECTRONIC EXPORT INFORMATION (EEI) IN THE AUTOMATED EXPORT SYSTEM (AES). BUYER WILL COMPLY WITH 15 C.F.R. § 30.3(E)(2) AND 758.1(H)(1)(I) BY SUPPLYING US AGENT WITH A POWER OF ATTORNEY OR OTHER FORM OF WRITTEN AUTHORIZATION AND WILL PROVIDE A COPY TO ON POINT AVIATION PARTS & SERVICES LLC, UPON REQUEST. BUYER WILL ALSO INSTRUCT THEIR US AGENT TO PROVIDE ON POINT AVIATION PARTS & SERVICES LLC A COPY, UPON REQUEST, OF THE AES TRANSACTION AND AIRWAYBILL WITHIN 5 DAYS OF EXPORT TO [email protected] OR OTHER DESIGNATED EMAIL ADDRESS. ON POINT AVIATION PARTS & SERVICES LLC WILL PROVIDE ALL EEI TO BUYER’S US AGENT AS REQUIRED UNDER 15 C.F.R. § 30.3(E)(1) TO COMPLETE THE AES FILING